About Us
About Us
Don's Florist & Gifts, Inc. is located at 300 Ridge Street, Charlottesville, VA 22902, which is centrally located in historical downtown Charlottesville, just blocks from the University. Our toll free # is 800-262-4435. Don's is a Family Owned/Operated shop, established in 1985, and we feel this has helped contribute to our success. We specialize in "Personalized Service" for that "Special Touch."
Don, his wife Brenda and children, Don, Jr. and Kim, along with their staff are available to assist you in choosing just that right arrangement for any special occasion. With over 30 years of floral experience, Don is very familiar in all areas of designing. We carry a nice selection of fresh flowers, green & blooming plants, balloons & specialty items such as fruit/gourmet baskets, which are made to order. All of our work is 100% guaranteed, because we want our customers to be satisfied so we can serve them again and again.
Main Shop
300 Ridge Street
Charlottesville, VA 22902
Store Hours:*
*Our shop is open from 9:00 a.m. to 5:00 p.m., Monday through Friday and from 9:00 a.m. to 1:00 p.m. on Saturday. We are closed on Sundays. To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day. Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Easter, Mother’s Day, Memorial Day, Father’s Day, Independence Day and Labor Day.
Payment Options
We accept the following payment methods:
Visa
MasterCard
Discover/NOVUS
American Express
Specialty Services
We carry a large selection of Fresh Flowers, so that our designers can create a unique Contemporary or a beautiful Traditional style arrangement for any occasion you choose.
We also have a nice selection of Green and Blooming Plants, Balloons, Plush Animals, Greeting Cards, Fruit/Gourmet Baskets and a large selection of Silks for the home or a sympathy occasion. We offer wedding consulations made by appointment only.
Contact Information
If you have any questions or need more information, please contact us directly at (800) 262-4435. We're always here to serve you and make your flower-sending experience a pleasure.
Don's Florist & Gifts, Inc.
300 Ridge Street
Charlottesville, VA 22902
Areas Served
Our shop serves the following areas: Charlottesville, Scottsville, Crozet and Keswick.
| We also deliver to the following facilities | |
| Colonnades | Branchlands Village |
| Heritage Hall | Cedars Nursing Home |
| J F Bell Funeral Home Inc | Colonnades Health Care Ctr |
| Manorhouse At UVA | Hill & Wood Funeral Svc |
| Martha Jefferson Hospital | Kluge Childrens Rehab Ctr |
| Mc Clenny Funeral Svc | Martha Jefferson House |
| Morningside Assisted Living | Midway Manor |
| Riverdale | Our Lady Of Peace |
| Teague Funeral Svc | Rosewood Village |
| Trinity Mission | Thacker Brothers Funeral Home |
| UVA - Healthsouth Rehab | Westminster Canterbury |
| Winterhaven Assisted Living |
Delivery Policy
U.S. orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following business day.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.
We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.
Substitution Policy
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
Privacy Policy
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
"Cookies"
Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you don't have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving e-mails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and e-mail content. We may send e-mails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these e-mails, you can send us an e-mail with the subject line "No e-mails" or reply to our e-mail with the subject line "No e-mails".
If you send us personal correspondence, such as e-mails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via e-mail and/or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
Linked Sites
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.